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Upskilling Internal Workforce
Frequently seen problems with Workday customers:
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Workday provided training options are not specific to the client instance
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Over-reliance on AMS, which comes at a high cost, low quality and non-dedicated resources
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Lack of availability of good quality in-house resources at an affordable price
My solution: upskilling of your internal workforce.
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Offerings: Exercise Sessions
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Tailored training solutions to enable clients to in-house more of their ongoing support
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Training adapted to the client specific tenant setup
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Expert, high quality resources on an ad hoc ongoing basis where needed
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Support identification and ramp-up of in house resources
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Defects and Change Requests are used as use cases in the exercise sessions
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